Consultation is required to determine current and future weather information requirements for the public and the responder communities.
| Consultation Subject | Consultation Report | What happened next |
|---|---|---|
Languages The translation of weather forecasts into various languages. | Forecasts on the Met Office website are now available in English, Welsh and Scottish Gaelic. There are currently no plans to extend this service. | |
Vulnerable and Special Interest Groups Looking at the weather forecasting needs for more vulnerable groups such as children, seniors and the less able. |
| No further action required in 2008 therefore revisit in 2012. |
Gardening The provision of weather information for gardeners. | Although recommendations were made and presented to the PWSCG it was decided that any new service would be of little benefit to the public. No further action required. | |
Driving & Travelling The provision of weather information for people driving and travelling in the UK. |
| Although recommendations were made and presented to the PWSCG it was decided that any new service would be of little benefit to the public. No further action required. |
Mountain Weather Service Review to ensure the current Mountain Weather Service is meeting the needs of the public & future developments required | Forecasts were added for the Peak District and Yorkshire Dales. Details of risk and impacts are included in the forecast. Forecasts for National Parks. Revisit in FY2013/14. | |
Leisure Marine A review of the services provided for leisure marine users. | Implementation of any new service by 30 November 2011. Further consultation may be required during 2012. | |
Tourism Review of the provision of weather information for tourists and the tourist industry in the UK. | Implementation of any new service by 31 March 2012. Engagement with the tourist industry on an annual basis. | |
Tornado The inclusion of tornado risk information in weather forecasts. | Discontinued Tornado Watch. Public will be warned of Tornadoes, if the risk is high enough, by means of media broadcasts and the Met Office web site. | |
Probabilities (likelihood & confidence) Options for displaying likelihood and confidence information and the usefulness and understanding of the information. | Temperature Bars are now available on the Met Office web site. Further consultation planned for 2012/13. | |
National Severe Weather Warning Service Review to consider whether the NSWWS is meeting the needs of the public and responder communities in the UK. | The new National Severe Weather Warning Service was launched in March 2011. Review FY2012/13 | |
Community Resilience Use of the PWS by emergency & resilience professionals (including within communities). |
| Awaiting response to the findings from the Met Office before the next steps are agreed. |
Consultation is also used to ensure the on-going usefulness of current services. This is achieved by carrying out ad-hoc and annual surveys.
| Date | Survey Type | Survey Results | Date of next survey |
|---|---|---|---|
2007 onwards | Public Perception Face-to-Face Survey An annual survey carried out to gauge public perception of the Public Weather Service. |
| November 2011 |
2008, 2009, 2011 & 2012 | Responder Satisfaction Telephone Survey This survey is carried out at least every other year to gauge the responder community satisfaction with the Public Weather Service. | February 2012 | |
2008 onwards | NSWWS Ad-hoc Telephone Surveys Surveys are carried out after a weather warning has been issued. |
| When required |