The Met Office is a government Trading Fund Agency owned by the Department for Business Innovation & Skills (BIS). It provides services to the public and the commercial sector. Its core role is its services to the public to deliver the UK's Public Weather Service (PWS). The Public Weather Service is the means by which the Met Office fulfils its Public Task as the UK's National Meteorological Service.
The Public Weather Service Customer Group (PWSCG) acts as the customer on behalf of the public for free at the point of use weather services and on behalf of Public Sector users of PWS outputs. It is responsible for setting the requirement and specifying the outputs, supporting research and development to meet future requirements, meeting international commitments on behalf of UK Government, providing underpinning data for stakeholders and authorising payment for the PWS from BIS.
The Chairman has responsibilities additional to those of the group. He/she is the single point within the PWSCG accountable to a BIS Minister and is responsible for:
The Public Weather Service fulfils international commitments on behalf of UK Government on 3 designated international bodies:
These organisations help to provide research, forecast and observational data which are essential inputs for the Public Weather Service.
The PWSCG provides independent advice and recommendations to a BIS Minister to enable formal agreement of the PWS Customer Supplier Agreement.
The Chairman of the PWSCG reports to a BIS Minister through the Director of Information Economy or his representative. PWSCG is responsible for proposing changes to Terms of Reference to the Minister through the Director of Information Economy or his representative.
The Chairman is a public appointment made by the Director of Information Economy on behalf of a BIS Minister. Other Members are drawn from the main Public Sector users of PWS outputs, together with a member to represent the general public appointed to represent public users of the PWS. Members are drawn from sectors including Blue Light Services, Local Government and the Devolved Administrations.
The PWSCG Consultation plan focuses on a programme of research to identify and understand the public and responder community requirements of the PWS products and services, including any gaps, and to monitor the perception and satisfaction with the service. The plan covers from April 2013 to March 2014 in detail and includes some initial ideas for activities in FY1415. It is reviewed quarterly and updated formally each year. The PWSCG Consultation Plan is available to view on the PWSCG pages of the Met Office website.
Last updated: 11 November 2013