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Supplying to us

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The Met Office is a complex organisation with diverse supply needs. To meet those needs we source suppliers in several ways, such as:

  • From amongst companies that have registered on our Opportunities portal
  • Through recommendations from other public sector/international organisations
  • Through specialist publications/journals/exhibitions
  • Precedent purchases
  • Via direct approaches and introductions

Supplier Accreditation

The Met Office holds ISO 9001-2000 and ISO 14001-2004 and wherever practical, we work with suppliers who also hold this accreditation.

Prompt payment of suppliers

The Met Office aims to pay at least 80% of all valid UK supplier invoices within 5 working days in line with a Government wide target. We aim to pay all non-UK suppliers within our contracted terms.

We are also a signatory of the UK government Prompt Payment Code. Wherever possible, the payment terms are passed on to any sub-contractors engaged in support of a Met Office contract.

How to submit an invoice

To help the Met Office reduce invoice payment times, please follow this simple guide to submitting a valid invoice.

Please ensure your invoices always:

  • Include clear reference to a Met Office Purchase Order number
  • Clearly describe the goods or services provided
  • Comply with UK VAT rules, where appropriate, (see HMRC guidance)
  • Are emailed to:

If you do not have access to email please post your invoices to: Accounts Payable, Met Office, FitzRoy Road, Exeter, EX1 3PB

Measuring prompt payment

We measure payment within 5 working days, starting from the day on which our Accounts Payable team receives a valid invoice. The time to pay ends when the money, paid by either BACS or CHAPS, is received in the supplier's bank account. Payments can no longer be made by cheque.

How are we doing?

Our current performance in paying valid supplier invoices promptly is reported here in line with the following reporting requirements:

i) Crown Commercial Services reporting on the Government target to pay at least 80% of suppliers within 5 working days, measured from date of receipt of a valid invoice:

Financial year 2016/17, quarter ending: Percentage of invoices paid within 5 days Percentage of invoices paid within 30 days Total amount of liability to pay
30th June 2016 84.9% 99.0% Nil
30th September 2016 83.4% 99.0% Nil
31st December 2016 82.2% 99.1% Nil
31st March 2017 75.5% 98.5% Nil
Financial year 2017/18, quarter ending:  
30th June 2017 85.0% 98.7% Nil
30th September 2017 87.4% 98.5% Nil
31st December 2017      
31st March 2018      

Crown Commercial Services also require the following annual data be published:

Financial year: Proportion of valid & undisputed invoices paid within 30 days in accordance with regulation 113* The amount of interest paid to suppliers due to a breach of the requirement in regulation 113*
2015/16 99.3% Nil
2016/17 98.9% Nil

* For more information on regulation 113 please see Public Contracts Regulations 2015.

ii) Prompt Payment Code reporting on the proportion of invoices paid within 30 days with a target of paying at least 95% of invoices within 60 days, measured from the date of the invoice:

Calendar year 2016, half year ending : Percentage of invoices paid within 30 days Percentage of invoices paid within 60 days
30th June 2016 93.0% 97.3%
31st December 2016 94.3% 97.4%
Calendar year 2017, half year ending :  
30th June 2017 92.2% 96.7%
31st December 2017    

iii) Small Business, Enterprise and Employment Act 2015 reporting on payment practices and performance as set out in the legislation:

Company name: Met Office
Reporting period: 6 months ending 30th September 2017

Payment terms including any standard contractual length of time for payment of invoices and the maximum contractual payment period, any changes to standard terms, whether suppliers have been notified or consulted on these changes.

The Met Office's standard contracted terms for suppliers is payment within 30 days of presentation of a valid invoice, however, in line with the Government target to pay suppliers within 5 working days we aim to pay all UK suppliers within this shorter time frame. We aim to pay all non-UK suppliers within contracted terms.

Proportion of invoices paid beyond agreed terms (by percentage) Average time (by number) taken to pay invoices from the date of issue
  7.0%* 13.4 days

*Calculated on assumed terms of 30 days for all suppliers

Proportion of invoices paid within the following periods, where day 1 is the date of invoice (by percentage)
1 - 30 93.0%
31 - 60 4.5%
> 60 2.5%
Amount of interest paid (by number) Amount of interest liable to pay (by number)
£ 0.00 £ 0.00

Process for dispute resolution for overdue invoicesThe Met Office welcomes enquiries from any supplier who believes that a payment to them is overdue. They should contact the Met Office's Accounts Payable team by the following routes:

In the unlikely event that their dispute is not resolved promptly they should write to: Head of Finance Operations, Met Office, FitzRoy Road, Exeter, EX1 3PB

We Offer:
e-invoicing: Yes Have you requested payments
to join or remain on a supplier list?
Supply chain finance: No
Preferred supplier lists: Yes
We are a member of the Prompt Payment Code


If you have any feedback regarding our handling of supplier invoices please submit it in writing, with a copy of the invoice(s) concerned where appropriate, to: Head of Finance Operations, Met Office, FitzRoy Road, Exeter, EX1 3PB

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