The big freeze — Nov-Dec 2010
Since late November we've seen a prolonged spell of severe wintry weather.
During this time, government organisations, businesses and the public have relied on the Met Office to provide accurate forecasts and weather warnings so they can plan for what's ahead.
Some feedback we have received
In a public survey back in November following a heavy snow warning, 80% of people surveyed said they were aware of the warning and 95% of those found the warning useful.
Earlier this month, following the severe snow in Scotland's central belt, a member of the public writing on The Scotsman's website said: "The snow WAS forecast on (the Met Office) website yesterday afternoon for midnight 3am 6am etc. They are not always right but they were with this one."
At the same time a Scottish council said: "The service that you have provided to us, continuously for the past 10 days has been excellent, effective, and very accurate, and we are very satisfied with it."
Earlier this week (w/e 24 December) the Daily Telegraph's leader column said: "The weekend's heavy snowfall was forecast with something approaching pinpoint accuracy by the Met Office."
Finally an airline sent a message recently to say: "The info has been good and the forecasting, actually, has been quite impressive!"
Big freeze facts
The first time a cold spell was mentioned on our website was in our 30-day forecast issued at the start of November - it provided early indications of the onset of a cold spell from late November.
Since the cold spell set in our website has delivered millions of pages every day, peaking on the 20 December when Met Office web pages were viewed around 13,000,000 times.
Forecasting snow, and accurately predicting where it will fall, poses a tough challenge for forecasters. The sheer number of snowfall events over a prolonged period of severe weather created a very busy time for our weather experts.
To give an idea of how we've done over this time, here's a timeline of the severe weather and our assessment of how we've done.