Website technical fault

If you wish to give general feedback on our services please use the Feedback form. If you are experiencing a problem with our website please fill in this form. In addition to your answers the form automatically collects some information about your computer. This will help us understand and diagnose the problem.

Have you read our frequently asked questions?

You may find the answer there.

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We cannot guarantee that our website will display correctly unless you use one of the web browsers listed as Support Level 1.

Technical fault form

  1. Your details
    1. An asterisk (*) indicates a mandatory field
    2. Where does this problem occur?
    3. If you need to login to access this web page please tell us your
    4. Briefly describe the problem. State what error message is shown (if any)
    5. You have characters remaining

  2. Google maps
    1. Please tick the checkbox if you can see the map below. They may take a few seconds to load.
    2. JavaScript version of the map

    3. If you cannot see the above map correctly please describe in the comments field above.
  3. Browser information
    1. The following information has been collected from your browser to help us troubleshoot the problem.
  4. Data Protection Act
    1. The Met Office will not pass your details onto third parties and will not contact you other than in direct relation to your enquiry.
    2. The Met Office is an Executive Agency of the United Kingdom's Department for Business, Innovation and Skills. The Met Office is registered under the Data Protection Act 1998.

Last updated: 10 January 2013