IT support and maintenance
The Met Office work around the clock to support your services.
Access to our Met Office Helpdesk is available around the clock, 24/7, providing first line reporting of incidents. Second line support is available during normal business hours Monday to Friday and reasonable endeavours are made outside of normal working hours. Third line support is provided by our partners and suppliers during normal business hours Monday to Friday. This also applies to support to Online Weather and Web Services.