Contact us

Online

There are a number of ways to get in touch with us online.

Feedback form

If you have a general enquiry, submitting a feedback form is one of the best ways to get in touch with us. This helps us ensure we capture all of the information we need to deal with your enquiry.

This form can be used for enquiries or feedback about: 

  • Met Office products and services
  • Warnings, forecasts and accuracy
  • Met Office applications, including our website and app
  • Customer service

Submit a feedback form

Meteorological service enquiries

We also have a form for enquiries about our meteorological services and consultancy. 

This form can be used for enquiries about:

  • Data services
  • Forecast services
  • Advice and consultancy
  • Partnerships and collaborations
  • Training

Submit a contact form

Email

If you prefer, you can also email us. 

Email address:
[email protected]

Phone

You can contact us by phone. Our customer service team is available by phone 24 hours a day, 7 days a week.

Inside the UK

Telephone:
0370 900 0100

Fax:
0370 900 5050

Calls from landlines and mobiles are charged at your standard rate.

Outside the UK

Telephone:
+44 1392 885680

Fax:
+44 1392 885681

International call charges may vary. Please check with your phone provider to find out more.

Post

You can write to us with any enquiry.

We try to respond to postal enquiries as quickly as possible. However, if your enquiry is urgent, we recommend contacting us online or by phone if you can.

Met Office
FitzRoy Road
Exeter
Devon
EX1 3PB
United Kingdom

Social media

You can reach us on social media at our Twitter account. We monitor Twitter 24 hours a day, 7 days a week.

Twitter:
@metoffice

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