Accessibility statement for the Met Office website
The Met Office runs this website. We want as many people as possible to be able to use our website.
This accessibility statement applies to the main domain of the Met Office website only (www.metoffice.gov.uk). It does not cover subdomains or the app.
You should be able to:
- Use the site with keyboard-like devices, screen readers, magnifiers, and voice recognition software.
- Use the site with zoom set up to 400%
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- The dynamic weather maps do not have full text-alternatives in the immediate area. We recommend using the location search to find a place, where you can get all the weather information for that location.
- PDF documents are not all accessible to screen reader software.
- Videos do not have captions. In most cases, these are supplementary to other content.
- Our UK weather warnings page has an accessible alternative.
What to do if you can't access parts of this website
If you need information on this website in a different format like accessible PDFs, large print, easy read, audio recording or braille, please contact us:
- email [email protected]
- call 0370 900 0100 (from the UK)
- call +44 1392 885680 (outside the UK)
We aim to respond to all reasonable requests for accessible information.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, please contact [email protected] to let us know your concerns.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
The Met Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website does not conform to the Web Content Accessibility Guidelines version 2.1 AA standard. This website would partially conform to AA standard if advertising from uncontrolled sources were removed. Advertising from third parties can be identified with the label 'ADVERTISEMENT'. This website is partially compliant due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
- Some images do not have text equivalents. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). To be addressed in 2021.
- Synoptic and climate stations maps provide navigational use with no accessible alternative. This fails WCAG 2.1 success criterion 1.1.1 (non-text content), 2.1.1 (Keyboard), and 4.1.2 (Name, Role, Value). To be addressed in 2021.
- There are a few instances where content emphasised visually is not emphasised when using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (Info and relationships). To be addressed in 2021.
- There are a few instances where changing the text spacing (for WCAG 1.4.12) will cause text header content to be truncated. This fails WCAG 2.1 success criterion 1.4.4 (resize text).To be addressed in 2021.
- Some of our PDFs and Word documents do not meet accessibility standards. For example, they may not be structured in a way that makes them accessible to a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (Info and relationships). To be addressed in 2021.
- Some pages require scrolling in more than one direction when the browser zoom is set to 400%. This fails WCAG 2.1 success criterion 1.4.10 (Reflow). To be addressed in 2021.
- Some headings are causing gaps in the structure of the page on which they appear. This fails WCAG 2.1 success criterion 2.4.6 (Headings and labels). To be addressed in 2021.
- Videos do not have captions. In most cases, these are supplementary to the content on the page. For example, the forecast information should be on the location page; the video is to provide similar information in a different form. Where the video is not providing similar information in a different form, this fails WCAG 2.1 success criterion 1.2.2 (Captions). To be addressed in 2021.
Content that's not within the scope of the accessibility regulations
Online maps and mapping services
- Our weather and climate maps do not have text equivalents. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We do not plan to make these maps accessible as online maps and mapping services are exempt from meeting the accessibility regulations, as long as essential information is provided in an accessible digital manner for maps intended for navigational use.
PDFs and other documents
- Many of our older PDFs and Word documents do not meet accessibility standards. For example, they may not be structured in a way that makes them accessible to a screen reader. This fails WCAG 2.1 success criterion 1.3.3 (Info and relationships).
- The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
How we tested this website
This website is under active development and is being tested on an ongoing basis using the following:
- Screen readers
- Manual inspection
- Testing with support from users that rely on assistive technologies
We tested our main website, available at www.metoffice.gov.uk
What we are doing to improve accessibility
Parts of the website that will be improved for accessibility are listed, with approximate timings, in the section above-titled Non-compliance with the accessibility regulations.
Preparation of this accessibility statement
This statement was prepared on 18 September 2019. It was last updated on 18 December 2020.
This website is tested on an ongoing basis. When new features are introduced to the website, they are tested against the international WCAG 2.1 AA accessibility standard using assistive technologies such as WAVE, Axe and screen readers. We also perform manual inspection for new functionality and user test with users that rely on assistive technologies where appropriate.
We run ongoing analysis on the accessibility of the website using automated tools such as Sitemorse. We dedicate time on an ongoing basis to resolve issues that are reported.
The last website accessibility audit was carried out in Feb 2019. The audit included a representative number of areas on our site which saw the highest traffic. We will be carrying out another accessibility audit in Q1 2021.
In October-November 2019 we reviewed a sample of our website which demonstrated a variation in content and functionality, considering the areas that received the greatest level of traffic. We checked this sample against the international WCAG 2.1 AA accessibility standard.